Terms & Conditions

Please note that by confirmation of your Black Barn Retreat booking and payment of the deposit you are agreeing to the terms and conditions listed hereafter.

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Booking
Cancellation Policy
Occupants
Responsibilities of the Guest
Breakages Policy
Privacy Act

booking

  • A deposit of 40% of the total is required to secure your reservation. The balance remaining is due 30 days prior to check-in (see Summerlee and Te Mānia exclusions).  Minibar, services and incidentals are then due within seven days of your departure unless otherwise arranged with the Retreat Manager.
  • Summerlee and Te Mānia peak time bookings during the peak period of 15th December – 31st January, over NZ statutory holidays or bookings of 4+ nights must be paid in full 60 days before check-in and are non-refundable after this point.  
  • If payment has not been for the balance of the accommodation at 30 days before check in, this will be charged to the credit card on file.  
  • One account per reservation would be appreciated.
  • Visa and Mastercard accepted - Sorry no Amex or Diners.  Please note, credit or debit card incur a service fee of 2.5% to cover banking charges. Payments by cash, direct to bank or EFTPOS within New Zealand do not attract a fee.   
  • A valid credit card is required to secure and confirm all bookings regardless of payment method.
  • If invoices are not paid in full and on time the customer will pay collection and legal fees and such fees may include additional fees or commissions to charge by debt collecting firms and actual legal costs and disbursements charged on by a solicitor and own customer basis.  If Rush Cottage Ltd finds it necessary to sue the customer, service of any document will deem to be effected on the customer if that document is left at the address shown at the customer’s business or home address or registered address.

cancellation policy

  • Bookings cancelled prior to 90 days of arrival the 40% deposit is refunded in full.
  • Bookings cancelled between 90 and 30 days of arrival the 40% deposit less a $250 Cancellation Fee is refunded (see Summerlee and Te Mānia exclusions).
  • Summerlee and Te Mānia bookings cancelled between 90 and 30 days will not be refunded the 40% deposit if they are during the peak period of 15th December – 31st January, over NZ statutory holidays or bookings of 4+ nights. 
  • Summerlee and Te Mānia peak time bookings during the peak period of 15th December – 31st January, over NZ statutory holidays or bookings of 4+ nights must be paid in full 60 days before check-in and are non-refundable after this point.  
  • Bookings cancelled within 30 days of arrival 100% of the total is charged.

  • Black Barn Vineyards reserves the right to cancel a booking if we deem it necessary due to ongoing Covid-19 pandemic restrictions.  

occupants

  • The number of people occupying the Retreat is, under no circumstances, to exceed the number of people shown on the booking confirmation unless prior arrangements have been made directly with Black Barn Vineyards.
  • No functions, gatherings or parties are allowed at any of the Black Barn Retreats that exceed the number of people shown on the booking confirmation.
  • No pets allowed.
  • Bed configurations must be finalised 14 days out from your arrival.  An additional fee of $100 will be incurred for last minute bed changes.

responsibilities of the guest

  • The guest is responsible for the Retreat during his/her stay.
  • Black Barn expects the guest to take all reasonable care of the retreat and to leave it tidy after departure.
  • If Black Barn Vineyards finds that the retreat has not been left in a reasonable condition, Black Barn Vineyards will charge the guest for the time required for extra cleaning.
  • Under no circumstance is furniture at the retreat to be moved during a stay. Should this be ignored and there is damage, as a result, the expense will be the responsibility of the guest, as per our breakages policy below. 

breakages policy

  • Please note that any damage/loss caused to the property or furnishings during your stay could result in costs of repair (and any insurance excess) being charged directly, either fully or partly, to you the registered guest.

the privacy act

  • The customer authorises Rush Cottage Ltd to collect and hold personal information from any source it considers appropriate to use for the purposes of determining creditworthiness or communicating promotional activities and product information for debt collection purposes or any other related purpose the customer further authorises Rush Cottage Ltd to disclose personal information held by Rush Cottage Ltd for the purposes set out above to any other parties. The customer understands that Rush Cottage Ltd have the right to access and may request correction of personal information held by Rush Cottage Ltd about the customer.

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